Frequently Asked Questions
About the Michaels Rewards Program
As a member, you’ll earn Rewards based on certain product purchases or shopping activity:
No worries. Receipt-free returns make it easy. By providing your Rewards phone number at checkout and when you make a return, our Team Members will be able to look up your purchase and return items without the need for a receipt.
If you are making a return and have already earned Rewards for the purchase, those Rewards will be deducted from your Rewards account. This could display in a negative balance on your Rewards account.
If you used a Rewards voucher on your original purchase, and need to make a return, your Rewards will be issued:
If your online order was canceled, Rewards will be issued back to your account within 48 hours.
Enrolling
Earning Rewards
You’ll be eligible to earn Rewards, on the following:
Regular and promotional priced items purchased in Michaels U.S. stores or online at michaels.com or michaelscustomframing.com are eligible to earn Rewards with these exceptions:
These offers will be shared:
In store:
Online/App:
Redeaming Rewards Vouchers
In store:
Online:
Please note, vouchers do not apply towards tax or shipping cost.
Managing My Rewards Account
¹ To become eligible to earn 6% in Rewards, member must spend at least $300 in eligible purchases over the past 12 months; otherwise members will earn 3% in Rewards on every eligible purchase. 6% eligibility is updated once a month.
Rewards are calculated based on actual amount paid, less applicable taxes. Valid only on purchases made in U.S. stores and online at http://Michaels.com . Limit $150 in total rewards earned per day.
Rewards and rewards vouchers have no cash value. Rewards cannot be earned on purchases of clearance merchandise. Rewards cannot be earned,and vouchers cannot be redeemed, on shipping, tax, purchase of Gift Cards and Extended Warranties, on items sold and shipped by third-party sellers on MakerPlace by Michaels, or purchases on https://www.michaelsphotogifts.com/, https://www.minted.com/lp/michaels, https://enterprise.michaels.com, https://education.michaels.com.
Rewards earned will show up in Rewards members’ account 48 hours after eligible purchase. Rewards vouchers will be issued within 72 hours once you reach your $5 threshold and are valid for 32 days from the date of issuance. Michaels Rewards account information must be provided upon redemption of a rewards voucher. Void where prohibited. Restrictions may apply. Michaels reserves the right to make updates to Michaels Rewards without member notification. See Rewards Terms and Conditions for Terms & Conditions.
² Limit $5 in total rewards earned per day. Valid for one-time use.